Exchanges and Returns Eligibility

  • Products are only eligible for exchange if there is a manufacturing defect, an incorrect size, or incorrect product has been delivered to you.
  • For hygiene purposes, no exchanges and returns are allowed on masks.
  • Anything purchased on the website using a promo code or purchased on sale will be considered a final sale item and will be non-refundable.
  • Exchange Request or Damaged product if received must be notified within 48 hours of delivery supported with pictures. You can inform us by writing to us at customercare@sinilifestyle.com.
  • The items should be unused and with all original packaging (tags, etc.).
  • Shipping and handling charges are not refundable. 

Returning products 

  • You can ship the products back to us at following address: G27, Sector 63 Rd, G Block, Sector 63, Noida, Uttar Pradesh 201301
  • Please email us at customercare@sinilifestyle.com with your name, address, order number and reason for returning the item(s) so that we can keep track of it.
  • Once your return is received, we will send you an email to notify that we have received your returned item.
  • After running a quality check of the returned items for which we are responsible we will re-make the item you purchased and ship it to you.
  • Please make sure that you pack items securely and safely to prevent any loss or damage during transit and with all original packaging (tags etc.).
  • Please keep all tracking details of the parcel until we confirm receipt of the products.